Returns & Exchanges Policy

At Sweetheart Deals, we want you to love your tech; if you are not completely satisfied, you can return your electronics within 30 days of delivery for a full refund or exchange. Please ensure all items are returned in their original packaging with all included accessories and manuals.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Device

  Securely place the electronic device in its original box, ensuring all cables, chargers, and documentation are included to avoid restocking fees.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund to your original payment method within 5 to 7 business days.